One possibility is that it's in some sort of "lockup" state where it's powered on but not recoverable while power is still available. I've experienced something like that before, and the only solution was to remove the power source (i.e. the battery).
Apple usually reserves some time for walk-in repairs. If they have the top case in stock at the store for your model, usually done same day/next day. they won't deal with swollen batteries. they have to send it to the repair center. I just took mine to apple store and quoted $200 for my 2016 15".
How to check your MacBook Pro's battery health status: Open System Preferences. Select the Battery icon. Select the Battery option in the sidebar menu. Click the "Battery Health" button at the bottom of the window. If you see a "Service Recommended" message, your MacBook Pro qualifies for Apple's replacement program.
Still, in mid-2009, the design was changed to use the same non-removable battery included in the 17 inch MacBook Pro released earlier that year. This model was also the first to see the single-piece, multi-touch enabled trackpad in line with more contemporary models.
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Step 5. Lift the battery out of the upper case. If you're installing a new battery, you should calibrate it after installation: Charge it to 100%, and then keep charging it for at least 2 more hours. Next, unplug and use it normally to drain the battery. When you see the low battery warning, save your work, and keep your laptop on until it goes
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